Support and Helps with your product
You can obtain limited support regarding your product directly with the dealer that you purchased the item through. While they may not be able to provide technical assistant nor any type of training, we at Spectrum Optics are here to provide as much help as nessecary.
If you are experiencing technical difficultly with using the product or the app, please contact us via email customer@spectrumoi.com - we aim to respond to inquires with 48 hours or less. Please note that support is only provided with a valid proof of purchase.
APP and Software
MirroSky APP v1.4.4
EduSNAP APP v2.2.7
Product Manuals
Spectrum Deep Sky Series Dobsonian - v1.1
HX and GX Smart Hybrid EQ Mount - v1.3
SP127 Intelligent Scope - v1.4
SPi53 Intelligent Scope - v1.4
EduSnap Astro 53 - v2.1
ST-AZ30 SERIES - v1.0
All manuals require Adobe Acrobat Reader.
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FAQ
What is aperture of a telescope?
Aperture of a telescope refers to the diameter of the diameter of the objective lens (for refracting telescope) or the primary mirror (for reflecting telescopes). The aperture of the telescope determines how light the telescope and observe hence how much detail you can see. The rule of thumb: the bigger the aperture, the more detail you can see.
Should I choose the larger aperture?
Aperture of a telescope is what determines how much light can a telescope observe. The larger the aperture, the more light can be collected, which results in greater image resolution. In short, with a telescope with a larger aperture, you can see more detail and better detail than the one with a smaller aperture. However, the larger the aperture, the more expensive the telescope is.
How to calculate the magnification of a telescope?
The magnification of a telescope is equal to the telescope’s focal length divided by the eyepiece’s focal length. Focal length of a telescope and an eyepiece can be found on the specification sheet, on our telescope, the two are actually printed onto the body of the OTA and the eyepieces for easier access. For example, with a 20mm eyepiece, a 900mm OTA will give you 45X magnification; with a 10mm eyepiece, a 900mm OTA will give you 90X magnification.
What does the number on an eyepiece mean?
The number on an eyepiece refers to the focal length of the eyepiece which is usually measured in millimeter (MM). For example, a 25mm eyepiece has a focal distance of 25mm. The bigger the number, the longer the focal which results in a lower magnification.
How to take an image through a telescope with a phone?
Our telescopes are perfect for taking image of bright objects such as the moon. To take an image through a telescope with your phone is very easy. Point the telescope at and focus on the object you want to take an image of, then use our included bonus smartphone holder to hold your phone with, then simply take a picture.
Better yet, you can use our included Bluetooth shutter to control your phone to avoid any potential shaking induced by touching the screen of your phone directly. You can of course simply hold your phone next to the eyepiece and take a picture.