Every Spectrum Optics telescope and product is warranted by Spectrum Optics to be free of defects in materials and workmanship for a period of two (2) years from the date of purchase in the US. If a defect is identified on a new product, Spectrum Optics will repair or replace a product with proof of original purchase.
Spectrum Optics Dobsonian series telescopes carry a three (3) year warranty from date of purchase in the US. This limited warranty covers the optical parts to be free of defects pertaining to time of purchase.
This warranty only applies to the original purchaser and it is not transferable. Any product that is purchased from anyone or organization other than Spectrum Optics or authorized dealer is not covered in this warranty.
This warranty is not valid where the product has been damaged due to abused or mishandled, attempted or performed unauthorized repairs, or depreciation due to normal wear-and-tear. Spectrum Optics specifically disclaims special, indirect, or consequential damages or lost profit which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of two (2) years, unless stated otherwise, from the date of original retail purchase.
Spectrum Optics shall use reasonable efforts to repair or replace any product covered by this warranty within thirty of receipt. In an event where repairing or replacement would require more than thirty days, Spectrum Optics shall notify the customer in advanced. Spectrum Optics reserves the right to replace any obsolete product with a new product of comparable price and performance.
Spectrum Optics reserves the right to change product specifications or to discontinue products without notice. This warranty gives specific rights. You may have other rights which vary from state to state.
If you have any question regarding this warranty, please contact out friendly customer service team at customer@spectrumoi.com
As a condition to the obligation to repair or replace your product, the product needs to be returned to Spectrum Optics with proof of original purchase from Spectrum Optics or an authorized dealer.
A claim is required to be filed before return of a product. A claim template can be obtained from Spectrum Optics by email. Please contact customer service at customer@spectrumoi.com in such an event. Each return product must include a written statement detailing the nature of the claimed defect. As well as the original purchaser’s name, address, and contact information.
Buyers are responsible for return shipping and handling cost for warranty services after 30 days of original purchase. Our warranty covers parts and labor only.
Spectrum Optics reserves the rights to replace an obsolete product with a new product of comparable price and performance. In event of a defected product shall be replaced by a new product, the defected product become the property of Spectrum Optics. Spectrum Optics does not issue refunds but only repair or replacement.